Baylor Scott & White Medical Center - Austin is the system's first hospital within the Austin city limits—just off West US HIghway 290 and just south of MoPac. The campus includes a multi-specialty medical clinic and a full-service hospital with 24/7 emergency department. 

Area of Greatest Need

When you give to the area of greatest need in Austin, your gifts could be used to support any of the following initiatives.

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Access to Care Pilot Program

This program will be fully funded by philanthropy.

Consistent access to primary care is critical to reducing unexpected healthcare expenses and preventing advanced illness by catching and treating problems earlier. Yet, costs, lack of transportation, and other issues can prevent uninsured and low-income patients from seeking the care they need. Often, these patients rely on the Emergency Room as their source for primary care.

The Access to Care program aims to address this systemic gap in primary care by creating a coordinated care system and community resource network that empowers patients to manage their health and helps mitigate the challenges they face. After a three-year pilot in the Greater Austin area, Baylor Scott & White hopes to apply this model to other underserved communities throughout Texas.

The program will include:

Community Care Network

Allows Baylor Scott & White providers to collaborate with social service providers, such as food banks, to achieve the greatest outcome for each patient. This tool provides clinical information to the community organization to help them anticipate the needs of the patient, such as diabetic-friendly foods, and provides feedback on the patient to their healthcare provider.

Community Health Workers

With a deep understanding of the impact ethnicity, language, socio-economic status, and life experiences can have on a person’s health choices, Community Health Workers (CHWs) will serve as high-touch liaisons between healthcare and social services in the community. The CHWs will help patients build self-sufficiency and take ownership of their health and well-being through a range of activities, such as outreach, patient navigation and follow-up, community health education, informal counseling, social support, advocacy, and participation in clinical research.

Addressing the Digital Divide

Many patients cannot afford reliable connectivity to take advantage of more convenient digital care options. The Access to Care program will provide wi-fi hotspots or other connectivity tools—along with digital literacy support—to enrolled patients so that they may utilize video visits in the myBSWHealth app as a convenient and cost-effective method of primary and specialty care. 


Some appointments or procedures require in-person care, yet many in the underserved population lack transportation to appointments. The Access to Care program will provide non-emergent transportation to medical visits or to access Community Care Network participants. 


Cancer Care - Infusion Center

Though cancer treatment often involves weekly or even daily therapies, care available close to home allows patients to continue to work, attend school, and enjoy daily activities without the need to travel far for treatment.

With your help, a new medical and chemo infusion center is coming to the Austin Oak Hill clinic to help bring more convenient care options to the rapidly growing population in the area.


Technology & Innovation

At Baylor Scott & White, we’re dedicated to help patients Get Better: better care to help them lead better, healthier lives. That’s why we’re investing in technology and innovation. Often, finding the best treatment or method requires looking at challenges in different ways and incorporating new technologies or standards of care. 

Over the next 10 years, Baylor Scott & White will invest more than $250 million in technology and innovation in the Greater Austin region.


Advanced technology can make health care not only safer and more efficient, but also more convenient and engaging for patients. Patients who feel more involved in their own health care often make healthier choices, have fewer emergency room visits, and collaborate with physicians to make better decisions about their care.

Over the next 10 years, Baylor Scott & White will commit more than $200 million to advanced technology in the Greater Austin region on items like:

  • Devices that will share patient data with providers, such as wireless scales, fitness trackers, glucose monitoring patches, and phone cases with built-in blood pressure sensors
  • Virtual reality technology for use with mental health patients to create a calming environment, and with surgical patients to demonstrate at-home care and prevent readmission
  • Telemedicine technology to help bring expertise to patients when and where it's most convenient for them, including E-visits, at-home otoscopes for children with frequent ear infections, and an iRobot for highly specialized physicians to visit in-patients across the region

Innovation is at the forefront of cutting-edge medicine. At Baylor Scott & White, we embrace innovation to discover new solutions to reduce preventable and recurrent health problems. Over the next 10 years, we will commit more than $50 million to assess and adopt innovations that will yield the best outcomes for our patients. Our plans include:

  • Innovation lab space where researchers can develop new solutions
  • Innovation Challenge program will invite startup organizations to present solutions to a given issue
  • New medication workflows to assist pharmacists with verification and communication with patients, and increase patient compliance

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